Samuel Hammond
IT Consultant
Fort Washington, MD
samuelthammond@gmail.com
571-447-2624
Skills
Cloud Computing
Programming
Databases
Security and Networking
Websites, Portfolios, Profiles
LinkedIn ProfileWork Experience
System Administrator / Accenture Federal Services
May 2022 - Current
• Configuring user permissions within the SharePoint library in the instances/environments offered through Microsoft Dynamics.
• Create and authorize permission to users, teams, and ETS connections within the projects SaaS (ETMS2).
• Conversing weekly with system engineers and help desk team to identify bugs and latency within the software to improve user experience.
• Utilizing Service Now ticketing system and generate reports that show metrics for the team.
• Developing, analyzing, and disseminating performance metrics for the client.
• Regularly publish and update articles to the TMT Microsoft team's channel and possess ownership of AESD knowledge articles.
• Managing Army Enterprise Service Desk (AESD) resolver activities for all tenants for NIPR and SIPR.
Diplomatic Security Specialist / U.S. STATE DEPT
Sept 2021 - May 2022
• Monitored facilities cameras while posted at different Department of State campuses to avoid security breaches.
• Communicated with staff and supervisors to facilitate seamless arrivals for incoming diplomats and politicians.
• Documented incident reports that occur throughout the day to solve and improve security operations.
Contracting Associate / KDM and Associates
May 2020 - Aug 2020
• Liaised with 10+ small business and 501(3)'s to locate small business grants and win contracts from the federal government.
• Researched cloud initiatives for small businesses who were transitioning their data into hybrid, private and public cloud.
• Analyzed geofencing advertising for companies who wanted to implement a new marketing strategy.
Education
NPower
2023
Solutions Architect
University of Essex
2019
Exchange Program
Old Dominion University
2016 - 2021
Bachelor Degree - Economics